Blue Chip Benefits Summary

  • Improves service quality and availability
  • Offers enterprise-wide visibility of critical performance information
  • Provides sustainable reductions in operational costs
  • Reduces risk to clients and building users and improves compliance with OH&S regulations
  • Optimises asset value through reduced downtime and lower cost of ownership
  • Expands services to employees and improves utilisation of shared resources (e.g. meeting rooms, IT equipment and hot desks)
  • Provides a comprehensive environmental solution for managing carbon footprint, waste minimisation and energy efficiencies

Service Works Global’s flagship application, QFM, is an invaluable tool for the efficient management of either a Facilities or Property Management department. The application is quick and easy to implement and demonstrates great flexibility. QFM offers the following functionality:

  • Help Desk
  • Asset Management
  • Planned Maintenance
  • Service Management & Schedules
  • Stock Control
  • OH&S
  • SLAs & Contract Management
  • Asbestos Management
  • Space Planning
  • Bookings (Including Room, Visitor, Chauffeur & Accommodation Bookings)
  • Web
  • Reporting & More
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QFM - FM Solutions for Blue-Chip Organisations

Industry Issues

There is increasing pressure on blue-chip organisations to improve facilities services, generate cost savings, meet OH&S legislation as well as reduce environmental impact. They are regarded as leading corporate citizens and as such are expected to make a positive contribution to emerging markets and be supportive of global partners. It is therefore presumed that their operations are managed to the optimum in order to further enhance their brand and maximise shareholder value. In reality however, juggling and prioritising operational demands to ensure that asset value is optimised through reduced downtime and lower cost of ownership, whilst simultaneously improving the service quality and availability of facilities is a real challenge.

In addition to the above, the Board of Directors of every blue-chip organisation is consistently being reminded of their OH&S obligations. It is important that they provide excellent working conditions in order to demonstrate that they are an employer of choice, to ensure that they retain valuable employees. They are also becoming increasingly conscious of reducing their organisation's environmental footprint and need to demonstrate that they are minimising their environmental impact.

Introducing QFM

QFM is an award-winning software suite that helps meet these challenges and supports the more efficient management of facilities related activities. It provides an integrated solution designed specifically for blue-chip organisations to track and manage assets and equipment, reduce operational costs, improve service standards and availability and ensure compliance with OH&S and statutory requirements. QFM delivers a truly integrated approach to best-in-breed blue-chip organisations.

QFM is fully equipped with a comprehensive range of out-of-the-box features, including:

QFM features configurable workflows – tools which allow users to align their existing operational terminology, processes and procedures to QFM as quickly as possible, ensuring a hassle-free implementation.

QFM is trusted by many leading blue-chip organisations to optimise the performance of assets as well as monitoring the standards of services such as cleaning, portering and waste. It delivers total control over all preventative maintenance and scheduled service programmes.

By combining these features with in-built quality auditing and customer satisfaction surveys, QFM has been developed specifically to help reduce risk, lower the total cost of ownership and reduce asset downtime leading to greater availability of vital resources. Whether in-house or outsourced, QFM seamlessly manages work orders and ensures safe, effective workforce task direction.

The scalability and flexibility of QFM gives blue-chip organisations the freedom to provide real-time information across all departments and contractors. QFM offers web, desktop and mobile solutions, as well as a wide range of highly configurable tools for multi-site enterprise-wide reporting, performance monitoring and contractor management. As a result, QFM takes the guesswork out of budget planning and strategic decision-making.

Key Clients Include:

  • GlaxoSmithKline
  • Lloyds TSB
  • Pizza Hut
  • Toyota